Frequently asked questions about axessia.eu
What do you do with my data?
What you enter remains yours. You can download everything we have about you all at once at any time — that's under Settings in your account, and you'll get a zip file with your data in it. You can delete it too, and then it's really gone. The privacy statement describes what we store for each type of data and how long we keep it.
Do I need an account to get started?
No. You can do the free check without an account and without an email address; the result appears on screen immediately and gets its own address that you can save. You only need an account if you want to keep your answers and be tracked over time.
Can I cancel on a monthly basis?
Yes. There is no notice period and no minimum term. Everything you have built up by then, you can take with you when you cancel via the same download.
Is this advice?
No. We explain what applies and what is expected of you, with references to where to find it. We do not give an opinion on your own situation — for that you should engage an advisor or contact the authority responsible.
Is your question not listed? Feel free to ask it — you'll get an answer from a person.
How do I ensure my website is truly accessible to everyone?
Accessibility begins with an audit of your current website. We check, among other things, colour contrast, heading structure, availability of alt text for images, and keyboard navigability. After that, we provide concrete recommendations. Many issues are straightforward to resolve, for example by adding text alternatives or improving form design.
What happens if my website does not comply with the guidelines?
Dutch organisations have been required to comply with the European web accessibility directive since 2020. If your website does not meet it, the market surveillance authority may take enforcement action. We help you prevent that by adapting your site now. Moreover, users themselves quickly notice when a site is poorly accessible—that leads to frustration and customers leaving.
How long does it take before my website is accessible?
That depends on the scope and current state of your website. A small business website can be fully remediated within a few weeks. Larger sites require more time. The important thing is that you start. Many improvements deliver immediate benefits for users and for your search results.