News and updates
New implementing acts, guidelines and positions from market surveillance authorities — and what they mean in practice.
Sanctions for the European Accessibility Act: what differs by EU country?
The European Accessibility Act sets one technical standard, but each country determines its own sanctions for non-compliance. This article explains why this is the case and what it means for you if you operate in multiple countries.
Read more →Can I fix accessibility issues on my website myself?
As a business owner, you can address some accessibility errors yourself, but more complex areas like the checkout process or custom components usually require technical expertise.
Read more →What changes in the European accessibility law this year?
The law itself remains unchanged, but the standards underpinning it are in flux: a new WCAG version and an updated EN 301 549 are on their way. What this means for a webshop or app that has already been assessed.
Read more →The most common mistake with PDFs and other documents on your website: what goes wrong and how to prevent it
PDFs and other downloads on your website are subject to the same accessibility requirements as the rest of the site. This article shows which errors occur most frequently and how to prevent them in practice.
Read more →What documents do you need for an accessibility improvement plan?
An improvement plan is not a legal form but a working document: a list of findings, owners, and crucially, deadlines. This article sets out what belongs in it and which details supervisory authorities typically miss first.
Read more →How long does it take to draw up an accessibility statement?
The time it takes to draw up an accessibility statement depends on the size of your site and whether the underlying scan and assessment are already complete. This article shows which phases the process consists of and where delays typically occur in practice.
Read more →What does it cost to implement an improvement plan for accessibility?
The cost of an improvement plan is not in the plan itself, but in fixing the gaps that were found — and that amount depends mainly on what your platform can already do and how much customization it requires.
Read more →Does the accessibility law apply to a platform that only sells to businesses?
The European accessibility law focuses on services to consumers. For a purely B2B platform, that point of reference is often less clear than it seems — this article shows where the line is drawn.
Read more →Who supervises the European Accessibility Act in the Netherlands?
Each EU country appoints its own supervisory authority for the European Accessibility Act; this article explains who that is in the Netherlands and what that authority does in practice.
Read more →What happens if your forms lack accessible labels?
Missing or incorrectly linked form labels may seem like a minor detail, but the consequences affect users, conversion, and your accessibility statement all at once. This article explains what concretely goes wrong and why it stands out.
Read more →Do you need to prepare your accessibility statement differently for each EU country?
The content of the accessibility statement is based on the same standard across the entire EU, but the language, location and format differ depending on the country in which you sell.
Read more →Can I document my own accessibility assessment myself?
The law does not require an external auditor: you may conduct and document the assessment yourself, as long as it is demonstrable and substantiated. Where this becomes difficult, you can read more here.
Read more →The German Abmahnung: what changes this year for those selling to German customers?
Since the accessibility directive became enforceable, something specific is changing in Germany: the Abmahnung, a warning letter from a competitor or organisation, is now also open to accessibility complaints. This article explains what that is and what it is not.
Read more →The most common mistake with alt text: what goes wrong and how to prevent it
The biggest pitfall with alt text is not that it's missing, but that it exists and adds nothing. This article shows where things go wrong and how to recognize it.
Read more →What documents do you need if you receive a letter from the competent authority?
A file for the competent authority rarely consists of a single document: this overview shows which documents are typically requested together and why their internal coherence is the most important detail.
Read more →How long does it take to make a login environment accessible?
There is no fixed timeline for an accessible login environment: a simple login screen is often in order within a few weeks, but an environment with multiple sign-in methods or an external provider typically takes months.
Read more →How much does it cost to make an app accessible?
There is no fixed amount: the cost of an accessible app depends on the platform, the number of screens and the state of the existing code. This article explains where the price comes from.
Read more →Does the European Accessibility Act apply to my webshop?
For most webshops selling to consumers in the EU, WCAG 2.1 AA applies, including the checkout process. This article explains when that is the case and when the exemption for micro-enterprises may apply.
Read more →The most common mistake at checkout with a screen reader: what goes wrong and how to prevent it?
At many webshops, the checkout process becomes inaccessible precisely for screen reader users. This article shows which errors occur most frequently there and why an automated scan can only partially catch them.
Read more →What are the consequences if you do not add alternative text to images?
Missing alt text is one of the most common and easiest-to-demonstrate accessibility issues. We explain what this means in practice, for visitors and for your declaration.
Read more →Report an accessibility issue in another EU country: what is different?
The technical standard for accessibility is the same across Europe, but the supervisory authority, the form and the reporting channel differ by country. This article explains what that means in practice.
Read more →Can I draw up an improvement plan for accessibility myself?
You are permitted to write an improvement plan for accessibility yourself, but its content requires knowledge of WCAG and your own findings. This article shows what needs to be included and where doing it yourself transitions into seeking advice.
Read more →Must an existing contract with your supplier already comply with the accessibility law?
The European Accessibility Act includes a transitional arrangement for service agreements that were already in place before 28 June 2025. What this means for an existing contract with your website builder or platform is explained here.
Read more →The most common keyboard navigation mistake: what goes wrong and how to prevent it
Many websites work perfectly with a mouse, but get stuck as soon as someone uses only the keyboard. This is what usually goes wrong and how to recognize it.
Read more →What documents do you need if you report an accessibility issue yourself?
A report to the market surveillance authority requires different evidence than your annual accessibility statement: a concrete problem description, supporting evidence, and an improvement plan with deadlines.
Read more →How long does it take to implement an accessibility improvement plan?
There is no fixed timeline for implementing an accessibility improvement plan: it depends on the number of issues, who carries out the fixes, and how your internal schedule runs. This article shows which phases there are and where the process encounters delays in practice.
Read more →What does it cost to make a login environment accessible?
There is no fixed rate for making a login portal or account environment accessible: the price depends on the number of unique screens, the complexity of the forms, and whether you repair it yourself or outsource it.
Read more →Am I exempt as a microenterprise from accessibility requirements?
The European Accessibility Act provides an exemption for microenterprises that supply services, but that exemption applies only if you meet two conditions at the same time.
Read more →What does the transition period until 28 June 2030 mean for an existing webshop?
The European Accessibility Act provides, in addition to the main deadline of 28 June 2025, a transition period until 28 June 2030 for certain existing services. This article explains where that period comes from and when it may be relevant.
Read more →What happens if I don't retest my website for accessibility after making changes?
An accessibility statement is not a one-time checkbox, but a snapshot that can become outdated with every change to your website. We describe what that means in practice and what you can realistically do about it.
Read more →Do you sell in multiple EU countries? This determines which authority has jurisdiction
The technical requirement of the European Accessibility Act is the same in every EU country, but the authority, complaint procedure and declaration format differ by Member State — this article explains what that means for a webshop selling in multiple countries.
Read more →Can I prepare an accessibility statement myself?
You can write an accessibility statement yourself, provided the content matches what was actually tested. This article shows which part you can do yourself and where the line is drawn.
Read more →EN 301 549 V4: what is changing this year and who does it affect?
EN 301 549 is the technical standard behind the European Accessibility Act and is being updated to a new version. This article explains what that means and why you do not need to make any changes right now.
Read more →The most common color contrast mistake: what goes wrong and how to prevent it
Insufficient contrast between text and background is one of the most frequently found issues in accessibility scans. This article explains where things go wrong, what WCAG requires, and how to prevent it structurally.
Read more →What documentation do you need to substantiate your own assessment?
In addition to the accessibility statement, the law requires evidence that you have actually conducted testing. This article sets out what documentation is needed for this purpose and which detail is most often missing.
Read more →How long does it take to make an app accessible according to WCAG?
The time required for an app to comply with WCAG 2.1 AA varies considerably depending on the platform and approach; this article shows where the time actually goes in practice and where schedules typically stall.
Read more →What does it cost to make a webshop accessible?
The costs of making a webshop accessible vary widely by business; this article explains which factors determine the price and which part you can explore for free.
Read more →Does the accessibility law apply to my business website with a login environment?
A website aimed at business customers does not automatically fall outside the accessibility law: what matters is who actually uses services through the account environment, not the 'business' label on the site.
Read more →Does an accessibility widget comply with the law?
An overlay widget modifies the appearance of your site, but does not fix the underlying code. This article explains why that distinction is decisive for the European Accessibility Act.
Read more →What are the consequences if you do not publish an accessibility statement?
Without an accessibility statement, more than just a document is missing—it is the evidence that you know and comply with the legal requirements, with consequences that vary by country.
Read more →Does enforcement of the accessibility law differ per EU country?
The technical standard is the same throughout the EU, but who supervises it, how you file a report, and what happens in case of breach differs per Member State — including the German Abmahnung.
Read more →Can I run the accessibility scan of my website myself?
You can run an automated scan yourself and it will produce immediately useful signals, but part of WCAG 2.1 AA cannot be assessed using software alone.
Read more →WCAG 2.2 and the European Accessibility Act: what changes this year?
WCAG 2.2 is the successor to the standard on which the European Accessibility Act already relies. This article explains what changes substantively, for whom that is relevant and what remains undecided.
Read more →The most common mistake with form labels: what goes wrong and how do you prevent it?
A label that is visually present but not associated with the input field is the error that most often makes forms unusable for screen readers. This is how you recognise the problem and how you prevent it.
Read more →Which documents do you need for an accessibility statement?
An overview of the documents that accompany an accessibility statement, and why the underlying assessment is the component that matters most.
Read more →How long does it take to make a webshop accessible according to WCAG?
The law does not set a fixed deadline for making a website accessible; it does set one for the scope and the declaration. In practice, the size of the site, the CMS, and internal decision-making determine how long the process takes.
Read more →What is the penalty for non-compliance with the accessibility law?
The European Accessibility Act itself does not specify amounts: member states set their own sanctions regime. This article explains where the level of a penalty comes from and what factors play a role.
Read more →Does the European Accessibility Act also apply to my app?
A brief, practical explanation of when a mobile or web app falls under the European Accessibility Directive, and when it does not.
Read more →Is an accessibility statement required for an online shop?
For most web shops with a checkout process, the accessibility statement is a mandatory requirement under the law, but its content is just as important as its existence.
Read more →